Services - Hakuba Hotel Group
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Not to be missed is the Snow Monkeys/Zenkoji Temple Tour. The tour includes paying a visit to some 200 wild monkeys soaking in natural hot springs at the world famous Jigokudani wild monkey park, followed by a delicious traditional Japanese set lunch course at a famed sake brewery. The last stop is a visit to one of Japan’s most revered temples with a history of over 1400 years, the Zenkoji Temple. Book a tour with our most recommended guides, Ski Japan Holidays, for a fascinating cultural experience.


Matsumoto Castle is one of Japan’s premier historic castles. The building is also known as the “Crow Castle” (Karasu-jō) due to its black exterior. The keep (tenshukaku), which was completed in the late sixteenth century, maintains its original wooden interiors and external stonework. It is listed as a National Treasure of Japan.


The town of Matsumoto is located approximately 60km out of Hakuba, and tours run on selected days. Simply ask at the Front Desk if you’d like to make a booking.


Experience the freedom of the Hakuba Valley Lift Pass, as you can access any or all of the 10 mountains in the Hakuba, Omachi, and Otari regions of Japan’s Northern Alps.


From powder-packed tree runs to immaculately-groomed piste, the Hakuba Valley Lift Pass can take you to any terrain with over 200 dedicated runs. The lift pass also entitles you to complimentary ski resort shuttles that service the mountains including Happo-One, Hakuba47, Hakuba Goryu, Iwatake, Tsugaike, Norikura, Cortina, Jiigatake, Kashimayari, and Sanosaka from designated shuttle bus stops.


Rhythm Snow Sports offers the widest range of ski hire, snowboard hire and retail gear in town, providing the latest ski and snowboard brands currently on the market. Their team of expert boot fitters also provide custom boot fitting services.


Central Snow Sports is also a popular choice with up to 5 service stations located across the Hakuba Valley. Browse their extensive selection of gear online and pre-book to beat the queues!


Both shops offer a convenient and FREE pick up service from your hotel and will drop you to the slopes when you are geared up and ready.


There are plenty of ski schools to choose from in Hakuba, so you will feel confident on the mountain no matter what your ability. From kid’s ski school to private adult beginner snowboard lessons, there is a lesson to suit you. We recommend ‘Hakuba Snow Sports‘ as valley’s No.1 recommended English-speaking ski school in town for private or group instruction. Their professional and personalized approach will ensure you have an exciting and fulfilling day on the mountain whatever your level of experience.


Evergreen International Ski School is another top pick, especially for very young children and absolute beginners. All ski schools are very thorough in choosing the right lesson for you.


Spoil yourself with a massage in the comfort of your room with ‘La Couleur’. The ladies are renowned for the perfect massage whether it be an invigorating deep tissue or soothing aromatherapy.


Hakuba Physio‘ have a team of Australian trained and certified physiotherapists whom are experts in their field. Book a session with them for any serious bodily aches or pains for your relaxation and rejuvenation.